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I can't receive invitation email

Hello my manager created an account to use Jira, the email is correct and the invite was sent twice but I still cannot receive it. 

I found a few tips in the documentation but nothing seems to work:

*I checked spam mail box- not there.

*Rebooted my email service. 

*Invite was sent twice.

*Cleaned cookies/cache and tried to create an account and recover password. 

*Recovery URL was received but did not work. 

*I've been waiting for hours. 

*I am receiving emails from Atlassian <noreply@am.atlassian.com

*My manager entered the correct email address.

 

Any suggestions?

Thanks 

Zahyra 

 

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