Every time I try and save I receive the following error message :I have re-indexed but I still receive this message (see screen shot below)
I have re-indexed and I am still seeing the same error message
This is affecting all staff that are trying to create issues.
Can you please tell me if there is anything I can do to fix this error or if this is an Atlassian error globally
The screen configuration is under JIRA Administration > Issues > Screens. If you are using multiple screens in the project, it might be easier to look under the Project configuration and see which Screen is being used when you Create an issue.
You should also check and see if the field configuration is being shared with other projects. If it is and you do not want the field to be required you need to create a new field configuration for this project.
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