I can't configure a kanban board I just created Edited

I created a new Kanban board from a project. After the board is created, I try to go to the board and configure its settings, but I am unable to do this.

I had the same issue with other boards, we tried reindexing Jira and recreating the boards which solved the issue. However, this does not always work and now I am stuck with another board I can't configure.

Does anyone have a working solution for this? There is no problem with permissions or roles, that has been double-checked. It's a really really frustrating problem that's driving me a bit crazy at this point!

We are using Jira v6.4.10 and Jira Agile v6.7.12.

1 answer

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Hi Jukka,

When you try to get to the board and you are unable to make any changes do you get an error?  If so please post a screenshot here.  If you do not get an error in the UI I would reproduce the issue and take a look in the JIRA_HOME/log/atlassian-jira.log and the JIRA_INSTALL/logs/catalina.out logs to see if there is any additional information that can help figure out what's going on.  If you do find a stack trace you believe is relevant you can post it here and we can take a look.



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