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I can't add new users to my JIRA team Edited

I need add new users for my JIRA team, for this, i send a invitation for theirs emails but don't work....

3 answers

0 votes
Jack Community Leader Dec 09, 2019

Can you provide more info? A screenshot of how you are doing this maybe?

We are also experiencing this issue in Jira and Bitbucket.  We tried adding the user by going to

Then clicked Add team member and punched in their email.


- Edit - The bitbucket invite finally came through.  Like an hour delay.  Jira invite has not come yet for that user.  But I would guess their notification stuff is super slow.

I resolved the problem! for this i send an invitation from other admin account in the JIRA cloud.
But my acount even thought is admin don't work in various functions in the cloud .... i realy dont have an idea of because occure

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