This user was previsouly created as Jira Software user. Then it was deactivated and removed from Software. When I'm trying to add him as Jira Service Desk user he is not added. There is no any error either. When I add other users works great.
I have added as I wrote above 1 user successfully. When started to add this specific user, its not adding. I have took 3 user (which also never been created as Jira Software user) and he was added successfully.
Its not the question how I add, if I could add another 2 users, but seems somewhere a bug. If user have been Jira Software user and then have been removed from there and being added as Jira Service Desk.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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