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I can't add a priority option when raising an issue in Jira Ops

Abdallah Alshantti Oct 03, 2018

I am using Jira for incidents and issue reporting. There seems to be a description for priority, however I can't add it to the fields available when raising an incident. Is there a way I will be able to define a priority for each incident raised. 

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1 answer

0 votes
Nic Brough [Adaptavist] Community Leader Oct 03, 2018

You need an admin to add the field to the "create" screen for the incident issue type.

Abdallah Alshantti Oct 03, 2018

I am an admin 

Nic Brough [Adaptavist] Community Leader Oct 03, 2018

Ok, so you can add it.

Abdallah Alshantti Oct 04, 2018

How? This is why I am asking here, I don't have an option to do so.

Nic Brough [Adaptavist] Community Leader Oct 04, 2018

Go to project admin -> issue type screen schemes and descend into them until you find the create screen.  You'll be able to add the field there.

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