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I can't able to View the attachments after restoring my database?

Sathish ISGN
Sathish ISGN July 20, 2014

Hi Team

I can't able to fetch the attachments, after the System Restore.

I am getting following error message while opening a file: " The requested content cannot be loaded.

Please try again later".

Kindly give me a solution to resolve the problem.

Thanls in advance

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 20, 2014

I'd guess you have not restored the attachments, or you've put them in the wrong place. They are not kept in the database, but on the file system, under jira-home/attachments.

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Sathish ISGN
Sathish ISGN July 21, 2014

NIc.

I taken whole system backup and i restored. Can i have the solution to get back my attachments.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
July 21, 2014

The solution is to work out what bits you've restored incorrectly.

Start by looking at where the attachments are physically located and what the system information page tells you Confluence thinks they are?

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