David's question are a perfect start. I had two people with my plugin not working on JIRA 6.2 because they ran the instance with Java 6 and not as documented in the requirements, with Java 7: https://confluence.atlassian.com/display/JIRA062/Supported+Platforms
Please let me know if I can be of any further assistance for you!
A few questions:
Hope it helps,
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