I am working on Jira 6.2, the plugin does not work at all

The Subtasks are not created at all (not by template and not manually).

Some idea?


2 answers

Hi Gaby,

David's question are a perfect start. I had two people with my plugin not working on JIRA 6.2 because they ran the instance with Java 6 and not as documented in the requirements, with Java 7: https://confluence.atlassian.com/display/JIRA062/Supported+Platforms

Please let me know if I can be of any further assistance for you!



Hey Gaby,

A few questions:

  • What shows up in the JIRA-atlassian.log when you execute that action?
  • What is the JAVA version you are using?
  • Does this happens with all main browsers (FireFox, IE, Chrome, Safari)?
  • What is the Plugin version?
  • If not the latest what happens if you upgrade the plugin to latest?

Hope it helps,

Thanks, David

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,099 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you