I am using Jira Core, How do I add a banner in the customer portal?

Banner designing the customer portal - Atlassian Documentation.pngOkay, so clearly this customer portal has an awesome galaxy banner any help-desk admin would envy. Especially because I cannot seem to find any space to configure a banner.mysadportal.png

1 answer

1 accepted

1 votes

Hi Zack,

This is a feature of Jira Service Desk Cloud. You can see how to customize the banner here:

Please note that this feature does not exist in Jira Service Desk Server.

We have a feature request for further customization below. It's been closed but there is a link to a survey in the top of the request that you can fill out to help develop better customization for administrators of Service Desk.

Regards,

Shannon

Wow, the server version seems to be quite drab. I can't help but feel let down by this product's customer interface. Thank you for clarifying though. I'll be sure to participate and hopefully others have expressed similar concerns. I love the product's capabilities, but we're only taking  emailed support requests due to the current limitations of the customer portal

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,075 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot