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I am unable to import comments in JSON import feature Edited

This is the error I am getting

java.lang.RuntimeException: org.codehaus.jackson.JsonParseException: Illegal unquoted character ((CTRL-CHAR, code 9)): has to be escaped using backslash to be included in string value
 at [Source:; line: 335, column: 30]

And here's the json file


2 answers

0 votes

The JSON file is not attached.

However, the error message says that on line 335, column 30, you have an invalid character that should be either escaped using backslash \ or surrounded by quotes. 

Not having the JSON file I cannot check which character it is.




Thanks Dario for the answer. I was able to find the solution after a while. It was the \r or new line problem. Was able to fix it.

Thanks again.

Dario B Atlassian Team Jun 20, 2017

Nice to hear so! :) 


Have a good day.


Best Regards,
Atlassian Cloud Support

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