I am unable to enter license key for GreenHopper plugin and get the error: Failed to retrieve Plugin Version from PAC

[Pierre van Wyk]

I downloaded and installed the GreenHopper plugin but when I try to enter the trail key nothing happens and i get the following error in the log:

2012-05-25 13:58:07,690 http-8080-8 WARN pvanwyk 836x153x2 acznjc 10.207.72.212 /rest/plugins/1.0/com.pyxis.greenhopper.jira-key [upm.rest.representations.PluginRepresentation] Failed to retrieve Plugin Version from PAC

I have JIRA 4.4.4 and am trying to test tGreenHopper in my stage environment.

[Ramiro Pointis]

Hi Pierre,

What version of GreenHopper is it? The plugin is working without the license? It could be a compatibility problem!

[Pierre van Wyk]

I downloaded jira-greenhopper-plugin-5.9.7.3.jar

The plugin state is currently "Disabled"

[Ramiro Pointis]

You probably need these version: https://plugins.atlassian.com/plugins/com.pyxis.greenhopper.jira/version/1269

A compatibility history can be seen in the plugin page.

[Ramiro Pointis]

As I see in the plugin page: https://plugins.atlassian.com/plugins/com.pyxis.greenhopper.jira

Not very sure, but it looks like that version is only for Jira 5.0 and 5.1

[Pierre van Wyk]

I clicked on the download link for "JIRA 4.4 and above". I will download and test this one.

[Ramiro Pointis]

Glad it worked. About the proxy I believe this could help you:

https://answers.atlassian.com/questions/20079/plugin-sdk-does-not-use-http-proxy?page=1#38445

But this should a new question, if not it may get confuse for other users. And remember to mark the answer as correct if this issue is finished.

[Pierre van Wyk]

The 5.8.7 version seemed to be the right one.

However, I also needed to configure the proxy settings for my staging instance of JIRA so that it could connect out and get some additional info.