I have admin rights but when I select the filename.zip - it asks for username/password which it does not like.
Today is the last day for me to export the file before my account gets deleted.
After spending 15 minutes on it I have found that I have to enter "admin" as username and my account's password as password. This allowed me to download the zip file!
Also, if you can't download the file because browser remembers your previously entered wrong credentials then you can solve it by going to your browser's history and 'delete history'. Or you can use a browser which you usually do not use.
This seems to be unresolved and I found at least one other thread with the same issue. I'm trying to download the backup ZIP file for the first time and this is what I get. I have every admin right possible to assign to my user and I just reset my password. I've tried three different browsers with the exact same effect:
This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot