I am unable to create a ticket on my project and i am having project admin ACCESS

Vara Prasad November 20, 2024

 

I am unable to create a ticket on my project and I am having project admin ACCESSScreenshot 2024-11-20 163112.png

2 answers

1 vote
Doreen Undiri
Rising Star
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November 20, 2024

 Hello @Vara Prasad 

This might be due to permission or workflow restrictions. Check if your role has the "Create Issues" permission. If not, update the scheme or request assistance from a Jira System Admin.

Also review the Workflow  to ensure there are no conditions or validators on the "Create Issue" transition that might be blocking ticket creation 


Dd

 

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 20, 2024

hello @Vara Prasad ,

Welcome to community,

Please check if you have the below

project settings > permission 

Create permission in your project 

Screenshot 2024-11-20 at 9.22.46 PM.png

 

Also under project settings > workflows there is not condition or validator set in the workflow of the project 

Screenshot 2024-11-20 at 9.23.42 PM.png

 

Thank you

Prachi

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