I am trying to deactivate a user but I can not figure out how

[Elecsys]

I am aware that only certain versions of Jira allow for deactivating a user, but I am unable to discern which version I have. Where can I get that information and how do I deactivate a user.

[Matheus Fernandes · Accepted solution]

If you are running JIRA < 6.0, you can disable users by removing them from all groups. Since JIRA 6 you can disable users by navigating to Administration » Users, click on Edit next to the user you are trying to disable, and select the checkbox - see this page.

[Matheus Fernandes]

I'm glad to hear that. :)

[Elecsys]

ah. Thank you both for your help. I am running < 6.0 but was able to remove the user from the groups to deactivate them.

[Nic Brough -Adaptavist-]

Jira version is printed at the bottom of (almost) every page in Jira. Scroll down.

If it's not there, then look in Admin -> System information.

Then read the appropriate user maintenance doc for the version you're on.