I am aware that only certain versions of Jira allow for deactivating a user, but I am unable to discern which version I have. Where can I get that information and how do I deactivate a user.
If you are running JIRA < 6.0, you can disable users by removing them from all groups. Since JIRA 6 you can disable users by navigating to Administration » Users, click on Edit next to the user you are trying to disable, and select the checkbox - see this page.
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