I am trying to deactivate a user but I can not figure out how

I am aware that only certain versions of Jira allow for deactivating a user, but I am unable to discern which version I have. Where can I get that information and how do I deactivate a user.

4 answers

1 accepted

0 vote

If you are running JIRA < 6.0, you can disable users by removing them from all groups. Since JIRA 6 you can disable users by navigating to Administration » Users, click on Edit next to the user you are trying to disable, and select the checkbox - see this page.

0 vote

Jira version is printed at the bottom of (almost) every page in Jira. Scroll down.

If it's not there, then look in Admin -> System information.

Then read the appropriate user maintenance doc for the version you're on.

ah. Thank you both for your help. I am running < 6.0 but was able to remove the user from the groups to deactivate them.

0 vote

I'm glad to hear that. :)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

691 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you