I am trying to access JIRA through POSTMAN. But i am getting the error "Sign in to your account"

Devi R April 4, 2024

I am trying to access JIRA through POSTMAN. But i am getting the error "Sign in to your account". 

I am able to login to my JIRA account through browser. 

In Postman, I am using Username and API Token for Basic Auth. 

But still getting the error 

<title>Sign in to your account</title> with status code as 200 Ok

1 answer

0 votes
Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 4, 2024

Hi @Devi R 

Welcome to the Atlassian Community!

Could you kindly provide the REST API endpoint that you are attempting to access?

Devi R April 15, 2024

Hi, 

Thank you. Am trying to access the below mentioned endpoint. 

https://jira.{mydomain}/rest/agile/1.0/issue

 

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 15, 2024

Thank you, have you selected "Bearer Token" as type in the Authorization tab in postman ?

Devi R April 15, 2024

Yes. Am using Bearer {My personal Access Token} under Authorization header tag

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 15, 2024

Ok, then I don't see any issues here as it should work. What happens if you try curl ?


curl 'https://my.jira.com/rest/agile/1.0/issue/KISH-9?filter=allopenissues' --header 'Accept: application/json' --header 'Authorization: Bearer oiu78myotken1MjQ0OqAFKJFcUf'

Devi R April 15, 2024

I am trying from POSTMAN by giving the request url and header tokens. 

Yet, I am getting 

<title>Sign in to your account</title> with status as 200 ok. 
I am not sure where it is failing, but I am able to login JIRA through browser.
Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 16, 2024

Ok, I am unable to reproduce it. What header tokens are you passing ? I am only using 

Accept: application/json
Devi R April 16, 2024

Hi, 

I am using header tokens, 

Accept: application/json

Authorization: Bearer {Personal Access token}

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 16, 2024

I hope you have set it up like this - Accept in Headers tab.

postman1.png

Authorization in Authorization tab.authorization-postman.png

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