I am the project administrator but I can't add a sprint. The only button I have is the board button


2 answers

0 votes

Few things to check.

  1. Is the board associated with your project only? If not, you need project admin permission on all the associated projects
  2. Is ranking enabled on the board?
  3. Do you already have an active sprint on the board? If so, you will have to enable parallel sprints

How do I know if the board is associated with more than 1 project?

Go to Configure board and check the filter query. What does it say?

project = "CMDL1 2nd Generation Firmware" ORDER BY Rank ASC

That answers the first 2 questions. How about the 3rd? Do you have another active sprint on the board? Also, just to be sure, are you a board admin?

Where do I set the board admin? I have project administrator role permissions

If you look in the board configure page, it lists the board admins.

I am the administrator

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,982 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot