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I am not able to see my projects in Jira

Edited

I am not able to see my projects in JIRA, although i am admin.Need help

2 answers

Hello Hamida, can you explain what you mean when you say the "project menu"?

 

If you are an admin in your Jira instance, then you should be able to see a list of all Jira projects when you select "Settings > Projects":

Screen Shot 2022-01-14 at 8.52.31 AM.png

You may not have access to these projects, but you should still be able to see the master list of projects.

 

If you are trying to view a list of projects using the projects dropdown (Projects > View All Projects), and not seeing anything:

Screen Shot 2022-01-14 at 8.54.44 AM.png

Then that means you do not have the "Browse Projects" permission for any of those projects.

To fix this so you have access to projects, go to "Administration > Issues > Notification Schemes" and add yourself to the group or project role that is listed under the "Browse Projects" permission.

Hope this helps

0 votes
Jack Brickey Community Leader Jan 14, 2022

Access to projects are controlled by permissions.

We need a bit more information here to assist you. First of all you mentioned you're an admin. In Jeera there are a number of different levels of administration It may be that you're a project admin for one project which would not give you access to other projects by the fault. If however you are an org admin or site admin you should be able to see all projects.

what type of project are you working with your CMP or TMP? If you go into the projects screen by clicking on the projects menu item and view all projects can you access any projects at all?

I am org admin Still not able to see any project.when i go to project menu still there are no projects

Jack Brickey Community Leader Jan 14, 2022

Can you please attempt to create a new test project?

Jack Brickey Community Leader Jan 14, 2022

Also, are you on Cloud? If so are you on Free, Standard or Premium? What type of project are you creating- company managed or team managed? Are other users able to see the project? Can you use Create button to create an issue in any project?

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