I am not able to login with my admin account which I used while configuring the JIRA setup

Simantini Deb April 23, 2015

I am not able to login with my adminJIRA credentials which I gave while doing the initial setup for JIRA. I used the email address simantini.deb@cognizant.com and even got an email confirmation message. When clicking on Verify my email link it leads to a page to confirm the username and password details. But when I try to login in my localhost I get invalid username/password error.

1 answer

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Rodrigo Girardi Adami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 23, 2015

Hi Simantini,

In case the email in not working, you can reset the admin password directly in the database using this link.

I hope this helps!

Cheers,

Rodrigo

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