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I am not able to connect to our cloud Jira using Zephyr Test case importer

Unexpected Response code 401 is displaying on clicking Connect after entering all details


User name


Access Key

Security key

1 answer

1 accepted

0 votes
Answer accepted

Hi @Sreeram.Raja ,

Welcome to the Atlassian Community!

In Cloud, Basic Authentication with username and password has been replaced by Basic authentication with email address and API tokens.

Therefore, it should be enough to replace the username with the email address and the password with an API token in order to make the integration working. 


For further details please see:


Please test this and let us know if it works.



I tried API key and replace that in the Password. It works fine. I am able to connect and all the Projects got displayed.


Thanks for the help

Like Dario Bonotto likes this

You are very welcome @Sreeram.Raja !

Happy to know that we were able to help. 


Have a nice day,

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