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I am getting SocketTimeoutException: Read timed out ERROR, while configuring SMTP?

Ramanathan
Ramanathan Mar 04, 2019

 

HI, 

I am getting the following below error while configuring the SMTP and testing the connection.

Unfortunately no connection was possible. Review the errors below and rectify:

  • SocketTimeoutException: Read timed out

Can anyone please provide solution for this

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Diego
Diego Mar 04, 2019

Hello there, thanks for sharing with the Community!

Could you clarify a few points for us:

  1. Which Atlassian product are you using?
  2. Has this worked at some point in the past?
  3. Was there any kind of change to the Application?
  4. Are you able to reach the email server through other means?

Let us know!

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Tetiana Bondar _Softlist_
Tetiana Bondar _Softlist_ Mar 02, 2020 • edited

Hello guys,

can't configuring the SMTP Mail Server for Jira  v 8.7.1 for localhost.
The same problem "SocketTimeoutException: Read timed out",  as @Ramanathan   encountered

smtp_jira.png

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