Just to clarify, are you using a hosted instance (OnDemand), or is this standalone?
For OnDemand, you would not have direct access to the environment. However, there are efforts under way to allow for extended plugin functionality:
There is also a previously posted question:
If this is regarding a standalone version, please let me know where exactly in the tutorial you are having this problem.
Please let us know if this information was not helpful.
Jason | Atlassian
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