Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I am admin in Jira but the 'create' user' button is no longer available...

I have no access to the little gear you suggest either... all I have acces is to invite a user.... and, my vue is way different that the one you show in your answers...

 

Thank you

3 answers

I am having the same issue. Tried to follow the instructions here - https://confluence.atlassian.com/adminjiraserver/create-edit-or-remove-a-user-938847025.html - for creating a new user. Logged into Jira at  https://my.app.name.atlassian.net/secure/BrowseProjects.jspa , navigated to Settings->User Management. There are only "Invite Users" and "Export Users" buttons and text boxes for inviting users by email. No Create User option. Any remedy?

Hugh I'm New Here Dec 09, 2020

This^! I have full permissions and there is no option to "create user" where is it? Wasted so much of my time looking for this. Why can't I just create? 

 

Screen Shot 2020-12-09 at 1.18.51 PM.png

0 votes

From this, we can't be sure what documentation you are looking at, or what your system is.

Cloud and Server/DC systems have very different UIs, but also separate documentation.  So, first, have a look at whether you're on Server or Cloud (generally, if your menus are across the top of a screen, it's Server/DC and if they're to the left, it's Cloud), then second, check that you're reading the right docs for your system.

If you still can't find it, let us know!

I managed to add a user eventually by navigating to Settings->Projects->MyProject and click on the Add People icon.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you