I am an admin for my company for JIRA & JIRA Service Desk. Yet I cannot even begin to test and use SD, logged in as myself. Are admins not allowed to play the role of users? How do I get around this? Do I need to add myself as a user - specifically for SD - as well as an admin? Currently at an impasse to do anything constructive with SD.
Your admin rights are irrelevant - they grant you the right to do administration, not use the applications.
If you want to act as a service desk agent, make sure your account is in the Agent groups. If you want to be a customer, make sure you can be a customer.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs