Howto: Import FogBugz On-Demand to JIRA On-Demand?

Perhaps the answer is staring me right in the face, but I'm trying to figure out how to import FogBugz MySql to my JIRA On-Demand instance using the Importer, but I simply can't find anywhere within Import too select the sql that I uploaded to webdav. I aslo do not see a JIRA Import & Export, instead I only see JIRA Import.

Any thoughts?

1 answer

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Hi Kian,

We don't currently have the capacity to import issues from other bug trackers directly into the OnDemand platform and this is the reason that you cannot find that import functionality. I believe that our developers are working to provide this functionality on the OnDemand platform but currently the only way to do it is to import the Fogbugz data into a locally hosted instance of JIRA and then export that data in XML format to import it into OnDemand.

I know this isn't the ideal solution but installing an evaluation of JIRA 4.4.1, [NOTE: you should not use a later version of JIRA than the one currently available on the OnDemand platform because you won't be able to import the data if it has been exported from a newer version] and then performing the import/export locally is currently the best solution for importing data from other issue trackers into the OnDemand platform.

All the best,

John

Is this still the case? (nearly 6 years on)

We're currently a fogbugz account and I'd like to look at migraton to JIRA, but unless I can easily port the data (On Demand to On Demand) it's not really worth the time.

It would perhaps be sensible to remove/update all of the docs that suggest this is a simple process too - I've read a number of documents that claim it's simple, only to find it isn't supported, and suggestions that it's on a roadmap have no substance.  Makes you wonder how much else is marketing guff...

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