How to write a Transition to change assignment by project role?

[Dan Scott]

I would like to create a transition in my workflow that will change the assignment to a specific project role and notify the assignee of the new issue.

I have followed all the written information on how to do this and have created a workflow with an appropriate post function in the transition but the assignment does not occur.

The role has been defined and there is only one person in the role.

Here is the post function list:

1. Assign the issue to the default user from the Design Lead role .
2. Move up Move down Edit Delete
   Set issue status to the linked status of the destination workflow step.
3. Move up Move down Edit Delete
   Add a comment to an issue if one is entered during a transition.
4. Move up Move down Edit Delete
   Update change history for an issue and store the issue in the database.
5. Move up Move down Edit Delete
   Re-index an issue to keep indexes in sync with the database.
6. Move up Move down Edit Delete
   Fire a Generic Event event that can be processed by the listeners.

Thanks for any help you can send my way!

[Dan Scott · Accepted solution]

Solution was to move the role assignment to the project level. This was an overlooked step.

[Nic Brough -Adaptavist-]

Does the person performing the transition have the right to set the assignee?

What do your logs say?

[Dan Scott]

Hi Nic,

Thanks for helping out.

Yes, the person has the rights to set an assignee. It can be done manually as well but I need this to be automated.

We are using OnDemand and have not been able to access any kind of log (or console). I would love to see what is actually happening so if you know how to get to the logs using OnDemand that would also be a big help.