How to work with few JIRA Structure synchronizers?

Hi there,

Please help to solve the problem with JIRA Structure synchronizers.

Here's a screenshot of how our settings looking like:


The problem is the issues that are related to epics (issues in epic) doesn't match epics in the hierarchy in Structure.

What's the right way to link epics and issues, sub-tasks of issues, issues that blocks other issues and defects in one Structure?


Thanks in advance.

1 answer

Hello Svetlana,

Sorry for the delayed reply. Overall the settings look good, but I'm not 100% I correctly understand what the resulting structure should look like. 

Could you please send us an email at and we'll discuss the details.

Thank you,

Eugene (ALM Works)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

886 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you