How to verify if Greenhopper is used in our JIRA installation ?

Hi,

We need to verify if GreenHopper is used/needed in our existing JIRA hosted system. We plan to migrate to ONDemand and the price increase if we add GreenHopper.

I identified GreenHopper as a plugin inour installation, howver I am unable to confirm if our JIRA installation actually uses GreenHopper for any functionality.

Could you please let me know how can I confirm that GreenHopper is not needed in our existing JIRA isntallation ?

Thanks in advance.

Regards,

Armando

3 answers

1 accepted

Armando,

If you go to Administration->Plugins->GreenHopper->Enabled projects you will see a list of projects using GreenHopper.

We use Greenhopper all the time and it is worth the price increase.

Cheers,

Philip

Glad to hear you use GreenHopper all the time :)

Armando, please be careful using this approach because users can create new boards that use any projects in the system (not just the enabled projects). The enabled projects configuration applies only to the Classic Boards.

Thanks,
Shaun

Thanks for your reply Philip, I already had a look to Administration->Plugins->GreenHopper, however in our case there are no Projects listed. ( I only see the 21 GreenHopper modules).

In addition, when I go to Global Settings (Left hand side of the Administration screen) and click on GreenHopper, I can see that there is no Licence type nor SEN for GreenHopper.

The above could be used to confirm that we are not using GreenHopper in our installation.

What do you think Phillip?

Thanks for your comment Shaun, I just added a new comment and I wonder if you agree with it ?

Cheers,

Armando.

Armando,

Noting Shaun's correction - my next step would be to simply disable (but not un-install) the plugin in the current instance and see if anyone screams. You could, of course, send out messages to your fellow JIRA users as to you doing this.

Philip

You could also examine access logs of the server to determine if common GreenHopper URLs are being frequently accessed? e.g. look for URLs like:

  • /secure/RapidBoard.jspa
  • /secure/GreenHopper.jspa

etc.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,971 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot