Hello,
I installed the Jira 4.3 and I have made my connection to BD (SQLServer2005) through config.bat now need to use my data, for example the users.
But a problem that appears when you load the Dashboard and try to login with any user of my BD I can not do.
Anyone know how I can use my BD my users?
I'm not clear what you are trying to do here? What do you mean by BD? Is that the Jira database? What's a BD user got to do with a Jira user?
Hello Nic,
Thank you for your response.
Currently I have installed Jira 4.0 connected to a database SQLServer2005 (BD) within this BD i have my users Jira and some more tables that are of interest.
I am installing the Jira 4.3 per I need to make a Jira Upgrading to 5.x, I need to restore all my settings and my Jira users in Jira 4.3 to test and then reset it to Jira 5.x.
I used to reference the documentation for upgrading from SQL connection to load the page but I can not login with any user.
It is a task a little confused because I am new to Jira = (!
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Ok, so let me repeat this back to you as I understand it.
Is that correct? If so, then we probably need to know
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It is exactly as you describe.
A. - There are many users and I have the password for all, but I tried with a 5 and I can't connect.
2.-Load Dashboard screen when trying to enter and gives us "the username and password are incorrect", reading the information on the web I found a copy of a file also osuser.xml I entered the folder that indicate and nothing, then I saw something about Active Directory, but every time I read more I get confused, of what would be the correct way to update my JIRA.
3. Check the log but I have not found anything that might help.
As the intention is to migrate to 5.x, I must stop in 4.3?? ... error stopped me here. What would you advise me?
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Ah, excellent. Well, not excellent in that there's still no obvious problem, but it's good info.
What you've said tells us that Jira is probably running fine, but is failing to read the users for some reason. The possibilities I can think of in your situation are:
I think the next things to look at are
Can you check that the database that the new Jira is connecting to definitely has data? A command-line or gui tool to connect directly to the database would be the best way to check this. Obviously, using the exact settings that Jira is trying to use to connect.
What sort of user data were you using in the old Jira and have you tried to change it?
Don't worry about the migration to 5.x yet. It's very likely that you would have the same problems, and whatever problems they are, so it's better to understand and fix them in 4.3 (in case there are more in a 5.x upgrade - if you can make 4.3 work, then the next upgrade should be less error prone)
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I use the config.bat that allows me to do a test connection, attached image.
I also think it may be the method of authentication, I'm trying to set up ouser.xml.
The data are not corrupted, and I have not moved any data type, just want to do the installation and wish to connect to the database.
Previously it has been configured to who uses the tomcat, but I've made a separate installation, this will be the problem?
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That looks healthy, it's connecting to a database happily. I would like to check that the database it's connecting to is the Jira database (and not an empty one), but if it is, then we've ruled out most of the database issues. I doubt your data is damaged too - that's quite difficult to do and usually stops Jira from starting at all, so although we can't be 100% sure (unless you can check the user data), I think we're done with the database.
If you're working with osuser, that implies you're changing the way the user authentication is working - that's definitely the thing to concentrate on - what have you changed here between 4.0 and 4.3?
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Now
Hola Nic,
I am doing the installation manual ...
Let's start from 0, I reinstalled the Jira5.0.6, and I copied all of Jira4.0 JiraHome, the problem I have now is with the web, you get an error when loading ... you've ever seen??
I have no up Tomcat service, so do not believe is that, on the other hand I changed the port to 1433 and others try and follow in the same, the log tells me "2012-06-22 23:50:06,804 jira-monitoring-plugin ERROR [jira.plugins.monitor.MetricsCollectorTask] Error running task
java.lang.IllegalStateException: ComponentAccessor has not been initialised"
but I have seen the plugin and if you are in the folder where it belongs.
So ... which would be the error?
I need to download and install this plugin??
if so, where I can download some link???
Weekend work = (!
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