How to use Zephyr in JIRA on Demand

We use JIRA on Demand ( and we want to start using Zephyr so we have an evaluation version taken today.

Within JIRA we enabled the plugin for Zephyr testmanagement. But now we are wondering were we are able to use Zephyr. According to some training videaos I expected to see a Test tab within JIRA. But i don't see this one.

So what do we have to do to start using Zephyr?


Remco de Jong

1 answer

Hi Remco,

Zephyr for JIRA isn't available for JIRA On-Demand. It is only available for JIRA On-Premise installations. The plugin you enabled is a different on and goes with a different product from Zephyr.

You can see both plugins listed here:

Please let Atlassian know you would like to operate Zephyr for JIRA in an On-Demand installation as a product enhancement.

Zephyr does have test management products which integrate with JIRA On-Demand. These are the Zephyr Enterprise Editions and the Zephyr Community Editions, the later being a free version of the former.

You can read about all three products here:

One key point is that ZEE and ZCE are seperate applications from your JIRA instance but they integrate tightly with your JIRA instance. The plugin you enabled sends defect metrics from the JIRA instance to the Zephyr instance and these metrics are displayed on the Zephyr dashboards.

Kind Regards,


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

244 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you