How to use Zephyr in JIRA on Demand

We use JIRA on Demand ( and we want to start using Zephyr so we have an evaluation version taken today.

Within JIRA we enabled the plugin for Zephyr testmanagement. But now we are wondering were we are able to use Zephyr. According to some training videaos I expected to see a Test tab within JIRA. But i don't see this one.

So what do we have to do to start using Zephyr?


Remco de Jong

1 answer

Hi Remco,

Zephyr for JIRA isn't available for JIRA On-Demand. It is only available for JIRA On-Premise installations. The plugin you enabled is a different on and goes with a different product from Zephyr.

You can see both plugins listed here:

Please let Atlassian know you would like to operate Zephyr for JIRA in an On-Demand installation as a product enhancement.

Zephyr does have test management products which integrate with JIRA On-Demand. These are the Zephyr Enterprise Editions and the Zephyr Community Editions, the later being a free version of the former.

You can read about all three products here:

One key point is that ZEE and ZCE are seperate applications from your JIRA instance but they integrate tightly with your JIRA instance. The plugin you enabled sends defect metrics from the JIRA instance to the Zephyr instance and these metrics are displayed on the Zephyr dashboards.

Kind Regards,


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