It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to use SLA politics for customers group


I wont to create group of customers and use an SLA politics for this group. For example: group VIP, group A, etc.

Should I created users group for create customers group?

How to match group and SLA?


1 answer

0 votes

Hi Kuzyk,

Actually you can create multiple metrics and differentiate them upon specifying different JQLs for each of them. Please check this page for further reference.

-- Arthur Gonçalves

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

[New] Jenkins for Jira Software Cloud and a way to connect your hosted apps

Jenkins is the leading open-source automation server used by startups and enterprise teams to build, test and deploy code to production.   We are excited to announce an official integration betw...

988 views 1 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you