Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to upgrade JIRA cloud instance from v1000.1045.3 to v 7.3.6

We have JIRA cloud instance in our organization which has an older version which is v1000.1045.3. due to this we are not able to find many plug-ins because they don't support older version of JIRA. Now we want to get our JIRA instance upgraded to the newest version. regarding this I raised a request to atlassian support also, but till now did not get any reply.

Can anybody please help me to upgrade my JIRA instance to version 7.3.6

 

1 answer

That's not an upgrade, it's a move.  Cloud is generally ahead of Server versions, and sadly, the two systems are diverging too, so it's becoming a lot harder to say "Cloud version X is equivalent to Server version Y"

The documentation for this migration is at https://confluence.atlassian.com/adminjiraserver071/migrating-from-jira-cloud-to-server-applications-802592270.html

The basics of the process though:

1. Install an empty JIRA (always use the latest version available for download)

2. Make sure it works ok (just check you can log in and create a test project)

3. Go to your Cloud install and create a backup, downloading it when it's complete

4. Import the backup into the JIRA you installed.

Thanks for the response. actually we dont want to move from cloud version to server version. we just want to move to the newest cloud version. Is it possible? If so, please attach the link for the steps to do it.

No.

Cloud is automatically the latest version, you don't have to do anything.

we checked our JIRA version and found it to be v1000.1045.3. I am attaching an screenshot also to be confirmed that I am checking the version at correct tab. It does not look like a latest version. what is the latest JIRA cloud version?  If v1000.1045.3 is not the latest one , how to get it moved to a latest version.

please check the attached image for the version details:

 

JiraVersion.png

Cloud is automatically the latest version.  You do not upgrade it.

See https://confluence.atlassian.com/support/atlassian-cloud-update-policy-269193828.html

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you