How to update a Jira custom field using a custom field from another issue ? Edited

Hi,

I am able to use scriptrunner to update a custom field from other custom fields within the same issue. But how can I update a custom field using custom fields from another issue ?

eg.

Issue type A : "Work"

      - custom field : cost

      - custom field : type_of_job (manual,automated)

Issue type B : "Rates"

      - custom field Manual_rate=$50

      - custom field Automated_rate=$80

I have a dropdown list in Issue "work" to select type of job

if type_of_job= manual, i need to update custom field "cost" (in issue "work") with the values from custom field "manual_rate"(in issue "Rates").

Is this possible ?

Many thanks in advance

Pasi

1 answer

Hi,

you can do this with the IssueManager. Here is some sample code to show you the idea:

import com.atlassian.jira.component.ComponentAccessor

// Manager
def cfm = ComponentAccessor.getCustomFieldManager()
def issueManager = ComponentAccessor.getIssueManager()

def externalIssue = issueManager.getIssueObject(String key)

Now you can access the fields of the external issue. For example:

externalValue = externalIssue.getCustomFieldValue(cfm.getCustomFieldObject("customfield_11111"))

Thanks ! I will look at the valuable info you have shared.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,345 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot