How to track dates promised using JIRA

I want to be able to track dates that I have promised a certain feature to a customer (or group of customers).

Is anything like this available as a plugin perhaps? (Or is this something that calls for a custom field?)

Any tips, tricks, best practices would be appreciated!

(Another question that is likely NOT related, but I will post anyway - just in case - how could we track "target markets" for a specific feature in JIRA, as well.)

Both of these questions are definitely more for the "product/business side" of things in regard to prioritizing and evaluating new requirements. Just wondering if anyone has any thoughts!

3 answers

1 accepted

1 votes
Henning Tietgens Community Champion Apr 15, 2013

You could use a labels custom field to add one or more customers/stakeholders of a feature to an issue and use a date custom field to save the (earliest) promised date. Maybe this helps.


0 votes
Daryl Chuah Atlassian Team Apr 16, 2013

Hi Jonathan

Perhaps this documentation might able to gives you recommendation on which time tracking plugin in JIRA you could use for your feature request: Using JIRA For Time Tracking

Hope it helps!

Cheers :)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,888 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot