How to strip out reply body in email

Is it possible to add this feature to JIRA? Since many of our users use email to add comments it add a lot of unnecessary noise in the comments.

we recently upgraded UAT to JIRA software 7.1.9.

Any help appreciated.

Thanks!

1 answer

Hello Tummala,

Its possible according to the KB Bellow.

https://confluence.atlassian.com/display/JIRAKB/How+to+Strip+the+Old+Reply+Data+from+Incoming+Email+When+Using+Outlook

This one is for Outlook users, i hope it help you in someway!

 

Cheers

 

Carlos Rocha

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,084 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you