How to strip out reply body in email

Is it possible to add this feature to JIRA? Since many of our users use email to add comments it add a lot of unnecessary noise in the comments.

we recently upgraded UAT to JIRA software 7.1.9.

Any help appreciated.

Thanks!

1 answer

This widget could not be displayed.

Hello Tummala,

Its possible according to the KB Bellow.

https://confluence.atlassian.com/display/JIRAKB/How+to+Strip+the+Old+Reply+Data+from+Incoming+Email+When+Using+Outlook

This one is for Outlook users, i hope it help you in someway!

 

Cheers

 

Carlos Rocha

 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

226 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you