How to strip out reply body in email

Is it possible to add this feature to JIRA? Since many of our users use email to add comments it add a lot of unnecessary noise in the comments.

we recently upgraded UAT to JIRA software 7.1.9.

Any help appreciated.

Thanks!

1 answer

Hello Tummala,

Its possible according to the KB Bellow.

https://confluence.atlassian.com/display/JIRAKB/How+to+Strip+the+Old+Reply+Data+from+Incoming+Email+When+Using+Outlook

This one is for Outlook users, i hope it help you in someway!

 

Cheers

 

Carlos Rocha

 

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