How to show service desk queue sidebar again

Hi all,

When our OPs guy installed Service Desk by default while looking at the ticket I would see the queues on the left-hand side of the screen. I pressed little "x" and now the queue list is gone and I cannot find any possible setting to show it again.


Can you help?

2 answers

1 accepted

Oh silly me. You have to press "Keep menu open" WHILE displaying queues. Not really good UX in my opinion...

Here it is explained how to "minimize" queue sidebar but I don't see how to display it again.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,965 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot