I'm trying to hide certain request types from the customer service portal, but can't find the option to do so. From this document: https://confluence.atlassian.com/servicedeskcloud/best-practices-for-designing-the-customer-portal-732529000.html
It seems like there should be a column listing the groups, with a hidden from portal option. I am not seeing the column listing the groups. Instead, it's just a list of all request types shifted over to cover the space where the groups should be.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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