I'm trying to hide certain request types from the customer service portal, but can't find the option to do so. From this document: https://confluence.atlassian.com/servicedeskcloud/best-practices-for-designing-the-customer-portal-732529000.html
It seems like there should be a column listing the groups, with a hidden from portal option. I am not seeing the column listing the groups. Instead, it's just a list of all request types shifted over to cover the space where the groups should be.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG