How to setup automation if main issue is resolved/done then all subtasks are resolved/done

Gigi May 19, 2024

- My goal: When the main issue is RESOLVED or DONE then all subtasks under it will be changed to RESOLVED or DONE too.

- This is how I setup

iScreen Shoter - Google Chrome - 240520111732.jpg

- My result:

When transition from TO DO to RESOLVED --> Subtasks are still TO DO.

When transition from RESOLVED to DONE --> Subtasks are now changed to RESOLVED.

When transition from DONE to RESOLVED --> Subtasks are now changed to DONE.

Seems like the results always 1 step late

iScreen Shoter - Google Chrome - 240520111717.jpgiScreen Shoter - Google Chrome - 240520111706.jpgiScreen Shoter - Google Chrome - 240520111655.jpg

 

1 answer

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Geethanjali Katagani
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May 19, 2024

Hi @Gigi ,

Create automation like this.

Screenshot (413).png

Regards,
Geethanjali

 

Gigi May 20, 2024

I tried this as first, but it doesn't work too, same issue (the subtasks stay the same status when i change main issue to Done)

Geethanjali Katagani
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May 20, 2024

check if your subtask issue type has "Done" status

Gigi May 21, 2024

yeah it has, still not work

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