( I am very new to JIRA admin )
The idea of what I would like to do is the following :
- I have a list of values ( customers ) in an external app that I can acces through JSON
- I would like these values to autocomplete a field in JIRA Service desk ( Cloud ) + that to be in real time : as soon as a customer is added, it appears in the autocompletion.
I have installed scriptRunner, but seriously lacking of practice with it.
Thanks for your help !
Yes this is possible. You would call your rest endpoint using something like what I recently answered in this question.
After that, in the response.success clause, you would load the JSON into a map with a JSON slurper, and then load it on the field as a list or a select, I suppose.
There is quite a lot of documentation on how to go about this, it isn't trivial, but it isn't very hard either.
If you have more questions let us know.
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