I have configured a custom field with dropdown. I want to set security in a manner that one user is able to access ticket, only if the value of the field matched to e.g X
For e.g- Dropdown has 4 values- A, B, C, D
When any user creates an issue with field value B, X user is able to see that issue. In case, the user has created an issue with any other field like A,C or D, X user is not able to see that issue.
I wouldn't do that with a custom field, enable issue security instead for your project.
You have to define issue security level(s), add them to a scheme and add this scheme to your project. Groups are assigned to a security level. If a security level is set for an issue, only users in that particular groups are able to see the issue.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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