How to set resolution value, when a issue is created in "On demand JIRA"

srinivasan radhakrishnan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 16, 2013

Hi All,

In my company they maintaining a project "Meeting" in On demand JIRA. In this project issues they maintaining the client meeting details only. It have the workflow scheme with below scenario

1. No transaction

2. Only one setp "Closed" is available

When we create a new issue in this project , the newly created issue is in "Closed" state.

In this scenario, How can i set resolution as "Fixed"?

Please share the steps to achieve my goal.

Thanks.

1 answer

1 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 16, 2013

It's not quite true that there's "no transaction". You still have a "create" transition. Stick a post-function on that saying "set resolution to fixed" and that should solve your problem.

(Or, put the resolution field on the create screen - it will always end up populated, but your users can choose a resolution, so I prefer the post-function method)

Suggest an answer

Log in or Sign up to answer