How to set resolution in a jira issue using SOAP API?

Hi, We are SOAP API to set the resolution to Unresolved. I tried the snippet

RemoteFieldValue[] actionParams = new RemoteFieldValue[] { new RemoteFieldValue("resolution",
new String[]{null}) };

RemoteIssue updatedIssue = jiraSoapService.updateIssue(authToken, issueKey, actionParams);

But the issue's resolution not clearing to Unresolved.

Can you help where I went wrong.

1 answer

This widget could not be displayed.

As soap is deprecated and unused in later versions, my memory of it is failing.  Part of me wants to suggest using a blank string instead of "null", and also the resolution value is not an array, it's a single value.

However, Resolution should not be on an Edit screen either, and SOAP should not be able to edit it if it's not.  I suspect you need to trigger a workflow transition instead, one with "clear resolution" set on it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

79 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you