How to set resolution in a jira issue using SOAP API?

Hi, We are SOAP API to set the resolution to Unresolved. I tried the snippet

RemoteFieldValue[] actionParams = new RemoteFieldValue[] { new RemoteFieldValue("resolution",
new String[]{null}) };

RemoteIssue updatedIssue = jiraSoapService.updateIssue(authToken, issueKey, actionParams);

But the issue's resolution not clearing to Unresolved.

Can you help where I went wrong.

1 answer

0 votes

As soap is deprecated and unused in later versions, my memory of it is failing.  Part of me wants to suggest using a blank string instead of "null", and also the resolution value is not an array, it's a single value.

However, Resolution should not be on an Edit screen either, and SOAP should not be able to edit it if it's not.  I suspect you need to trigger a workflow transition instead, one with "clear resolution" set on it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,737 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you