Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How to set incoming email address

John Hartwell
John Hartwell March 7, 2017

Hi, I need to set up our support@glasswallsolutions.com email address so this incoming mail create Service Desk Incidents.  The existing setting is sup@glasswall.atlassian.net and only the prefix can be edited!

Do I need to set up a Custom Email Address?

Please can you advise.

Answer
Watch
Like Be the first to like this
163 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 7, 2017

You will need to connect JIRA to your mail server that is supporting that domain, so that it can read the mailbox for incoming stuff.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events