How to set an assignee on the issue collector?

Hi, 

I have set up three different issue collectors on one project which all need to auto assign to a different person on submission. I cannot find where to change the assignee, the only person option appearing when selecting 'edit' is 'reporter' - please help. 

Thanks, Ruth

 

1 answer

0 vote

Hi Ruth,

The issue collector itself cannot allow the user to select the assignee of a ticket.  There is a feature request that is is similar to this that you can find at JRASERVER-63323.  Please vote on the issue and add your comments for impact.

Cheers,

Branden

Hi Brandon,

Thanks for your response, however I think what I'm trying to achieve has been slightly confused. When I first set up the issue collector I was able to set it so that all issues raised through the collector auto-assigned to one person. Since this, I have made two new issue collectors but this option didn't appear and when I have tested the newer issue collectors they are all assigning to the same person as the initial one I made. However these two new ones need to be assigned to someone else. When I edit the issue collector there is no option to change the assignee. Therefore I'm not concerned with the user selecting an assignee, but I would like to know how to amend the auto-assignee in the confirguartion of the issue collector. Hope that makes sense!

Thanks, Ruth

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

616 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you