How to set Validation or post function - If Resolution is Duplicate, check for duplicate issue is linked to this


I need some help in creating this validation below.

While doing transition from Fixed to Resolved, i want to check if user is selecting resolution as duplicate, there should be a duplicate issue linked to this issue, otherwise user should get error message, how to add this in validation or post function?

When user clicks on Fixed, he will get screen with resolution and comments fields.

Thanks for your help.


4 answers

1 accepted

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You can add Validator. First check If the resolution is set, and add another validator that compare string. Functionality provided by plugin WorkflowToolbox . Validator: Field %{00028} equals "Duplicate".

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Thanks Chaithra.

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we had the same requirement, we did the following things

1. created custom field with name "Duplicate CR" and added to resolved screen, using JavaScript made visible if the resolution value selected as Duplicate else we made it hide

2. developed a validator to make Duplicate CR field Mandatory when Resolution selcted as Duplicate and validated Duplicated CR field Value to make sure ented value is a issue key's

3. using post function issue which are ented on Duplicate CR field linked with current issue

another way is by using script runner plugin you can do this, some one may help on this

Hi R. Prasad,

Thanks for the tips, appreciate it.

on 2nd point, you mean to say you have developed a new validator for this, is there any ready made validator available for this?

yes, other option is thro script runner, hope sombody have done with script runner, appreciate if they can share it.



for first one to hide/show field you can do it using bheaviour plugin check this

for second, i don't think it is availble but you can do it, it is simple

check here sample are there for script runner

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I am on JIRA 6.0.2.

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