How to set Mandatory field based on Resolution field value ?

How to achieve setting the Mandatory field based on Resolution field value ?

Currently we are using Cloud JIRA.

3 answers

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Joe Pitt Community Champion May 09, 2016

If you need to set it in the same transition where you set the resolution I believe you're out of luck since cloud doesn't allow scripting. If you want to do it after that transition you can use a combination of validators and post functions, which are available.

Thanks @Joe Pitt. Yes, I'm looking for the same transition.

For Eg:  If Resolution Field is marked as Fixed, then some custom fields should be mandatory. For other option it can be normal.

Workflow shouldn't allow users to change the issue status to Resolved unless they updated the mandatory custom fields which ever we are setting as mandatory. (when resolution is marked as Fixed).

- Kavi

 

Joe Pitt Community Champion May 09, 2016

As I said, since you're in the cloud version I believe you're out of luck

I am looking into this issue now. We use on-prem server. I can see in the workflow validator where I can fields to be required, but how do I condition that based on the resolution? We want 5 custom fields to be required only if a particular resolution is set, else they can be left blank.

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