How to send mail from jira server?

Sri Ranjan Sep 11, 2013

I enabled the SMTP mail server option.But while sending a Test mail the following error logs occured.

An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: No authentication mechansims supported by both server and client

3 answers

0 vote

Christian Czaia [Decadis AG] Sep 11, 2013

Looks like sth. is wrong in your mail server configuration... Are you sure you entered a valid user and password for the mail server?

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Rambanam Prasad Sep 11, 2013

check this trouble shooting KB

https://confluence.atlassian.com/display/JIRAKB/Sending+a+Test+Email+Fails+due+to+javax.mail.AuthenticationFailedException

and also check this issue

https://jira.atlassian.com/browse/JRA-27623

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0 vote

Daniel Garcia Sep 11, 2013

Check your credentials and try again. You might have introduced your username and password incorrectly...

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How to send mail from jira server?

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