How to send email notifications only once?

Hi guys, need your help!

I have a issue filter (with some condition) and I need to send notification to all of subscribers of this filter only once (even if the condition holds repeatedly, every day or several times peer day)

As I know default JIRA Filter subscribation doesn't support this functional...

3 answers

1 accepted

So if you want to have defects in status blocked where the due date is two days overdue (and not 1 and not 3 days). So  a query could be:

project = ABC and issuetype = defect and status = blocked and assignee = currentUser() and due >= startofday(-2d) and due < startofday(-1d)

Now you only need a daily (group) subscription of that filter. A mail will only be sent once (to the assignee) unless you change the duedate. Is it that what you need?

It depends on your conditions, e.g. if it is a status change and you have a daily subscription, use something like "status changed to newstatus after -24h". Can you share your conditions so we might help you?

Something like that: project = ABC AND issuetype = Defect AND assignee = currentUser() AND due = -2d AND status in (Blocked)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

119 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you