How to send email notifications only once?

[Greg Ananev]

Hi guys, need your help!

I have a issue filter (with some condition) and I need to send notification to all of subscribers of this filter only once (even if the condition holds repeatedly, every day or several times peer day)

As I know default JIRA Filter subscribation doesn't support this functional...

[Udo Brand · Accepted solution]

So if you want to have defects in status blocked where the due date is two days overdue (and not 1 and not 3 days). So  a query could be:

project = ABC and issuetype = defect and status = blocked and assignee = currentUser() and due >= startofday(-2d) and due < startofday(-1d)

Now you only need a daily (group) subscription of that filter. A mail will only be sent once (to the assignee) unless you change the duedate. Is it that what you need?

[Greg Ananev]

Thanks a lot!

[Greg Ananev]

Something like that: project = ABC AND issuetype = Defect AND assignee = currentUser() AND due = -2d AND status in (Blocked)

[Udo Brand]

It depends on your conditions, e.g. if it is a status change and you have a daily subscription, use something like "status changed to newstatus after -24h". Can you share your conditions so we might help you?