How to send automatic email for non Jira users ?

Hi !

We are trying to find a way to send automatic emails for non Jira users ? We already disabled automatic accounts creation for external users when they try to submit an issue, but we'd like to send a notification email to inform them to deal with our support directly and if possible another email to inform us. Our policy, no JIRA account no Issue created.

Thanks in advance


1 answer

This widget could not be displayed.

Hey Jonathan,

Have you looked at the addon to see if it provides the features you are looking for?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

144 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you