How to send automatic email for non Jira users ?

Hi !

We are trying to find a way to send automatic emails for non Jira users ? We already disabled automatic accounts creation for external users when they try to submit an issue, but we'd like to send a notification email to inform them to deal with our support directly and if possible another email to inform us. Our policy, no JIRA account no Issue created.

Thanks in advance

Jonathan

1 answer

Hey Jonathan,

Have you looked at the https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui addon to see if it provides the features you are looking for?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,163 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you