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How to see the "None" category in smart filters when "None" appears in gadgets?

Hello,

I have a rich filter that is shown in a two dimensional rich filter statistics gadget. The rich filter has a smart filter configured that displays the results for 3 specific assignees: x,y & z. The two dimensional gadget displays rich filter results as so: x, y, z & None. 

Why is the None category non clickable/not hyperlinked to search results and how can I see which of the results are sent into the None category without going through each result one by one to check that it doesn't fit into x, y & z categories?

Thanks !   

3 answers

0 votes
Sajit Nair Community Leader Mar 16, 2020

hey @Lucian_C  - can you please elaborate your question with a screengrab to help us identify what you mean ?
Thanks.

The gray covered names are the smart filters inside the rich filter. 

Hi,

Thanks for answering so quickly. For some reason I cannot reply to your answer Sajit_Nair so here's my reply.
The gray covered names are the smart filters inside the rich filter. The final row is the category I'm talking about.
JIRA.jpg

@Sajit Nair Now with a mention :).

Hey @Lucian_C

Did you ever work out how to do this, as I'm trying to do the same?

Many thanks
Gareth

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