How to see the "None" category in smart filters when "None" appears in gadgets?

Lucian_C March 16, 2020

Hello,

I have a rich filter that is shown in a two dimensional rich filter statistics gadget. The rich filter has a smart filter configured that displays the results for 3 specific assignees: x,y & z. The two dimensional gadget displays rich filter results as so: x, y, z & None. 

Why is the None category non clickable/not hyperlinked to search results and how can I see which of the results are sent into the None category without going through each result one by one to check that it doesn't fit into x, y & z categories?

Thanks !   

3 answers

0 votes
Gareth Harries January 12, 2021

Hey @Lucian_C

Did you ever work out how to do this, as I'm trying to do the same?

Many thanks
Gareth

0 votes
Lucian_C March 16, 2020

Hi,

Thanks for answering so quickly. For some reason I cannot reply to your answer Sajit_Nair so here's my reply.
The gray covered names are the smart filters inside the rich filter. The final row is the category I'm talking about.
JIRA.jpg

Lucian_C March 16, 2020

@Sajit Nair Now with a mention :).

0 votes
Sajit Nair
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 16, 2020

hey @Lucian_C  - can you please elaborate your question with a screengrab to help us identify what you mean ?
Thanks.

Lucian_C March 16, 2020

The gray covered names are the smart filters inside the rich filter. 

Suggest an answer

Log in or Sign up to answer